Walt Disney World Resort Emails Annual Passholders Regarding Pass Extensions and Partial Refunds Due to Extended Parks Closure

In light of the ongoing Disney Parks closures, Walt Disney World and Disneyland are permitting partial refunds and monthly payment plan holds for Annual Passholders. Walt Disney World Resort has since emailed their Annual Passholders with the following information:

Active Walt Disney World Resort Annual Passes who have paid in full will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the theme parks. As an alternative, in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the theme park closure period. Information will be provided soon on how to choose this option.If you have any questions, please contact V.I.PASSHOLDER Support at (407) 939-7277.

Disneyland Annual Pass partial refunds, extensions, and monthly payment plan holds follow a similar model as Walt Disney World’s. No additional information has been released regarding how exactly to opt in for a refund, nor were the previously-announced Monthly Payment Plan options listed in this email.

This announcement comes on the heels of multiple discussions and reports regarding possible payment holds during the ongoing COVID-19 crisis, which has left many people either furloughed, unemployed, or otherwise cutting unnecessary or luxury expenses. Annual Pass prices went up across the board earlier this February, and for many, these payments could represent anything from an essential cellphone or utilities bill, to groceries. Other theme parks, like Universal, previously announced that they were assisting Annual Passholders on a case-by-case basis.