Disneyland App Introducing New Digital Hotel Key, Personalized Home Screen, and More Mobile Order Locations

The Disneyland app is introducing several new features, including a digital key that guests can use to unlock their hotel room. Here are all of the details from Disney Parks Blog.

Personalized Home Screen

With this latest update, the Disneyland app is more personalized and this is just the start! There is now a personal greeting that says “Hello (your name)! ” and you can choose one of your favorite characters to add to the main page banner by clicking on the Mickey circle icon.

Digital Key


Earlier this spring, the Disneyland Resort introduced a new online check-in service for hotel guests to save time upon arrival at the Front Desk. Coming soon, it will be even easier, as you can simply go straight to your room with online check-in and the digital key.

The digital key will be optional. Here’s how to use it:

  1. Link your hotel reservation to your Disney account in the Disneyland app or online.
  2. Complete online check-in up to five days prior to arrival, or check-in at the Front Desk upon arrival to complete the traditional process.
  3. Upon arrival, once your room is assigned and ready, you can access your room and locate your hotel room number within the digital key feature by tapping the “Unlock Door” button after signing in to your Disney account on the Disneyland app. If you completed online check-in, you can use your digital key to bypass the Front Desk and go straight to your room!
  4. Tap the “Unlock Door” button and then hold your mobile device against the door lock. A Bluetooth®-enabled device with the latest version of the Disneyland app is required.

The digital key also allows you to charge select dining and shopping to your hotel room from the Disneyland app. You can also access designated hotel areas requiring a key, such as the pools and fitness centers.

You must be signed in to your Disney account on the Disneyland app to access the digital key feature. The Disney account holder who is the primary guest on the reservation is the only guest who can activate the digital key.

While the online check-in service is available at all three Hotels of the Disneyland Resort, the digital key option is currently only available at the Disneyland Hotel and Disney’s Grand Californian Hotel & Spa. The digital key will be introduced to Disney’s Paradise Pier Hotel at a later date.

Guests will still be able to request traditional hotel keys from the Front Desk, if needed.

More Spots to Mobile Order Snacks and Meals

Mobile order your food and beverages at many restaurants and snack stops throughout the Disneyland Resort, which is easy, convenient, and saves you time. These mobile order locations have recently been added: Lucky Fortune Cookery, Schmoozies!, and Pacific Wharf Café in Disney California Adventure park; Hungry Bear Restaurant, Refreshment Center, and Harbour Galley in Disneyland park, and the Coffee House at the Disneyland Hotel.

The Disneyland app also introduced mobile merchandise checkout at select locations earlier this year.

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