In addition to the announcement for the new Genie, Genie+, and Lightning Lane services coming to Walt Disney World and Disneyland Resort, it was also revealed that digital options are coming to the Disability Access Service (DAS) program.
The program is designed to assist guests who cannot wait in the traditional queues for attractions. With the new program, guests will be able to use the My Disney Experience and Disneyland apps to enroll in the program before they arrive at the parks and select attractions.
Pre-arrival registration and planning will be conducted via live video chat with a Cast Member beginning as early as 30 days before your arrival. At that time, guests will be able to plan two experiences per day as long as they are booked at least two days in advance. At this time, the live chat will only be available in English.
Guests will also be able to self-select attraction return times while they are in the park.
The existing program will continue, so guests are still able to set up services in person. For more information, see DisneyWorld.com and Disneyland.com.
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